Privacy Policy
Effective Date: January 2, 2026
Last Updated: March 28, 2026
New Soul Society LLC (“New Soul Society,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, interact with us online, purchase products or services from us, or use any mobile application, platform, or digital product that is owned, operated, published, or provided by New Soul Society LLC (collectively, the “Services”).
This Privacy Policy applies to newsoulsociety.com, any related websites or landing pages operated by us, and all current and future mobile apps, digital tools, and platforms created by New Soul Society LLC, unless a separate privacy policy is provided for a specific service.
By accessing or using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect information about you in several ways.
A. Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
make a purchase
create an account
subscribe to emails or SMS messages
fill out a form
contact us
request customer support
participate in a promotion, giveaway, or survey
use features in one of our mobile apps
submit reviews, content, or messages
This information may include:
name
email address
phone number
billing address
shipping address
account login information
purchase details
preferences or interests
any other information you choose to provide
B. Information Collected Automatically
When you use our Services, we may automatically collect certain information, including:
IP address
browser type
device type
operating system
mobile device identifiers
app version
website or app activity
pages or screens viewed
referral URLs
dates and times of access
crash reports, diagnostics, and performance data
approximate location based on IP address or device settings
C. Cookies and Similar Technologies
We may use cookies, pixels, tags, SDKs, analytics tools, and similar technologies to help operate our Services, understand usage, improve performance, personalize user experience, and measure marketing effectiveness.
D. Information from Third Parties
We may receive information from third parties such as:
payment processors
e-commerce platforms
email and SMS platforms
analytics providers
app store platforms
advertising or marketing partners
fraud prevention or security vendors
E. Information We Do Not Collect
We do not collect Social Security numbers through our normal business operations, websites, or mobile apps, and we do not request highly sensitive personal identifiers unless specifically required for a lawful and clearly disclosed purpose.
2. How We Use Your Information
We may use the information we collect to:
provide, operate, and maintain our Services
process transactions and fulfill orders
communicate with you about orders, updates, support, promotions, or account activity
personalize your experience
send newsletters, promotional emails, and SMS messages, where permitted by law
improve our website, apps, and user experience
monitor trends, usage, and performance
detect, prevent, and investigate fraud, abuse, or security incidents
comply with legal obligations
enforce our terms, policies, and agreements
protect our rights, users, and business
3. How We Share Information
We may share your information in the following circumstances:
A. Service Providers
We may share information with vendors, contractors, and service providers who help us operate our business and Services, including providers of hosting, analytics, payment processing, email delivery, SMS delivery, customer support, security, and app functionality.
B. Business Transfers
If New Soul Society LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, your information may be transferred as part of that transaction.
C. Legal Compliance and Protection
We may disclose information when required by law or when we believe disclosure is necessary to:
comply with legal obligations
respond to lawful requests
protect our rights or property
prevent fraud or security issues
protect the safety of our users or others
D. With Your Consent
We may share your information for any other purpose disclosed to you at the time or with your consent.
E. Aggregated or De-Identified Information
We may use and share information that has been aggregated or de-identified so that it does not reasonably identify you.
4. Mobile App Privacy
This Privacy Policy specifically applies to all mobile applications developed, published, or operated by New Soul Society LLC, whether existing now or created in the future.
Depending on the features of a particular app, we may collect or access:
device information
app usage and activity data
push notification tokens
approximate or precise location, if enabled by you
camera, microphone, photos, or files, if you grant permission
contacts, calendar, or similar device permissions, if necessary for app functionality and authorized by you
We only access device permissions in accordance with your device settings and the app’s functionality. If you deny certain permissions, some features may not work as intended.
5. Analytics, Advertising, and Tracking
We may use third-party analytics and advertising tools to better understand how users interact with our Services and to market our products and services more effectively.
These tools may collect information such as:
device identifiers
usage behavior
browsing activity
interactions with ads, emails, or campaigns
You may be able to limit some tracking through your browser settings, cookie preferences, or device privacy controls.
6. Email and SMS Communications
If you subscribe to our email list or SMS list, we may send you marketing and promotional communications.
You can opt out at any time by:
clicking the unsubscribe link in an email
replying STOP to a text message, where applicable
contacting us directly
Even if you opt out of marketing messages, we may still send transactional or service-related communications.
7. Payment Information
Payments may be processed by third-party payment processors. We do not necessarily store complete payment card information on our own servers. Payment information is handled according to the applicable payment processor’s privacy and security practices.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
provide our Services
complete transactions
maintain business and legal records
resolve disputes
enforce agreements
comply with legal obligations
We may retain aggregated or de-identified information for longer periods where permitted by law.
9. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
know what personal information we collect
request access to your personal information
request correction of inaccurate information
request deletion of your personal information
opt out of certain data sharing or targeted advertising, where applicable
not be discriminated against for exercising your privacy rights
To exercise any applicable privacy rights, please contact us using the contact information below.
11. California Privacy Notice
If you are a California resident, you may have rights under applicable California privacy laws, including the right to request access to, correction of, or deletion of certain personal information, subject to legal exceptions. You may also have the right to opt out of certain types of sharing or selling of personal information, if applicable.
New Soul Society LLC does not sell your personal information for money. If our practices ever change in a way that triggers additional California-specific rights or disclosures, we will update this Privacy Policy accordingly.
To submit a privacy request, contact us at privacy@newsoulsociety.com.
12. Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate consent where required by law. If we learn that we have collected such information in violation of applicable law, we will take steps to delete it.
If you believe a child has provided us with personal information, please contact us at privacy@newsoulsociety.com.
13. Third-Party Links and Services
Our Services may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with your information.
14. International Users
If you access our Services from outside the United States, please understand that your information may be transferred to, processed in, and stored in the United States or other jurisdictions where our service providers operate.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the Services after any changes become effective constitutes your acceptance of the revised Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy or our privacy practices, you may contact us at:
New Soul Society LLC
14A Sunset Way
Henderson, NV 89014
Email: privacy@newsoulsociety.com
General Contact: info@newsoulsociety.com
Phone: 702-608-4448
Website: newsoulsociety.com
